Chocolate Lovers Ice Cream Candle Gift Set

RETURNS + EXCHANGES

Please do not hesitate to contact us if you are unhappy with your order in any way – our goal is 100% customer satisfaction!

• We want you to be happy with your purchase! Any unused & unlit candles and wax tarts can be returned for their purchase price; shipping cost cannot be refunded, as it’s service of delivery has already been rendered through the United States Postal Service.
• Personalized items such as custom orders or wholesale orders are final.
• Personal hygienic items such as lip balms, soaps, scrubs, lotions and the like are not returnable. 
• Subscription box sales, once shipped, are final. Any damaged candles will be replaced by Dio Candle Company. Subscription purchases of 3 month, 6 month, and 12 month intervals will be refunded at a pro-rated price for any unshipped remaining boxes. 

NEVER LEAVE LIT CANDLES UNATTENDED

TRIM WICK ¼" EACH TIME AFTER BURNING 
DO NOT BURN/MELT LONGER THAN 3 HOURS AT A TIME

ALLOW WAX EDGES TO MELT EVENLY 
PLACE CANDLES IN A SAFE LOCATION
KEEP AWAY FROM CHILDREN & PETS
ALLOW WAX TO COOL DOWN BEFORE MOVING

FREE USA SHIPPING: ON ORDERS $45+
SMALL ORDERS: $3-5
MEDIUM ORDERS: $6-7

LARGE ORDERS: $7.50 or FREE

WE SHIP EVERY DAY: MONDAY – FRIDAY

STANDARD ORDERS: SHIP WITHIN 72 HOURS

RUSH ORDERS JUMP THE QUEUE: SHIP WITHIN 24 HOURS! *

GLOBAL SHIPPING:
INTERNATIONAL FIRST-CLASS POST CAN

TAKE UP TO 5 WEEKS VIA U.S. POSTAL

SERVICE, MOST ORDERS TAKE ABOUT 2 WEEKS. **

*not including orders placed after 11am MST on Saturdays as the post office closes at 12pm.

**customers are responsible for covering any fees, taxes or customs for goods imported into their country. Dio candle company is not responsible for any lost or stolen packages. All tracking updates outside the initial shipping notification should be directed to your country's local post. We apologize for the inconvenience, but we do not ship to Russia or Brazil